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Student Central

For faster service, think early, think online!

As we continue navigating the COVID surge and related staffing constraints, Student Central is working hard to support student needs safely and efficiently. If you need help, ask now; don’t wait until the last minute. And seek virtual service first, via online chat at, phone at (614) 287-5353, or email at Some in-person services are available, but wait times may be increased. Thank you for your patience.

Student Central, located on the upper level of Madison Hall, is here for guidance and assistance you need to be a successful student. The Student Services Specialists at Student Central are well versed in every area of Columbus State and will work closely with you to find answers and connect you to the resources you need.

In an effort to keep you and the rest of the Columbus State community healthy, the following services are available by phone, email, chat, and in-person.

Visit the Virtual College Resources page to learn about the virtual services available.

Chat Live: Click the chat icon on the lower left-hand side of this page.

Student Central Map

Madison Hall, Upper Level
518 Mt. Vernon Ave.
Columbus, OH 43215

Driving Directions



Monday & Tuesday

8:00 am - 4:30 pm

Wednesday & Thursday

8:00 am - 6:00 pm


10:00 am - 4:00 pm

Last Saturday of the Month*

*01/08, 01/15, 02/26, 03/26

9:00 am - 11:30 am



Monday & Tuesday

8:00 am - 5:00 pm

Wednesday & Thursday

8:00 am - 6:30 pm


Not Available - Virtual Services Only

Last Saturday of the Month*

*01/15, 02/26, 03/26

9:00 am - 12:00 pm

During an in-person visit, the following safety measures must be followed:

  • Wear a face covering;
  • Allow six feet of social distancing; and
  • Limit the number of guests you bring with you.

Cougar ID Cards 

Cougar ID card services are available by appointment only for the Columbus campus. Before scheduling an appointment and receiving an ID card, the criteria listed below must first be met. Click here to make an appointment. 

Individuals who would prefer to obtain a Cougar ID card from the Delaware campus may call 740-203-8345. 

*At the time of the appointment, students and employees must present a valid government issued photo ID: Driver’s License, State issued ID card, green card, passport, or current US Military ID.  


Students may receive their student ID cards after registering for classes and tuition and fees have been paid. This ID card may be used each semester and updated with a validation sticker per semester once the above criteria are met.

Replacement ID cards are charged a fee of $4.00. This fee must be paid beforehand by contacting the Cashier’s office at 614-287-5658. Once payment is made, a receipt is emailed to the student, and then an ID appointment may be scheduled. Replacement IDs needed, due to a name change, are not assessed a fee.  


IDs are issued to currently employed faculty and staff. To be eligible for an ID card, faculty must be scheduled to teach in the current or upcoming semester.  






Frequently Asked Questions (FAQs)

CougarWeb is used to register for classes. Here is a short video tutorial.

You can run a Degree Audit through CougarWeb or schedule an appointment with your Academic Advisor.

To request an official transcript, you must complete the order online. Here is a short video tutorial on how to access your official and unofficial transcript. Please note: The rush in-person pickup option is not currently available.

The FAFSA and FSA ID are completed online at If you need assistance, please visit our "Applying for Financial Aid" playlist of short videos.


Visit Financial Aid Self-Service in CougarWeb to view your Financial Aid status, including: accepting your Award Letter, completing verification forms, Satisfactory Academic Progress status, and more.


It is important to check your email account frequently. You can access your email by clicking on the "Email" link at the top right-hand side of the Columbus State homepage. Enter your full CSCC email address ( and password.

Visit to learn more about the temporarily expanded SNAP (Supplemental Nutrition Assistance Program) benefits.

We value your feedback. Please tell us what you think of Student Central by completing this short satisfaction survey.


Spring Semester

  • Registration begins October 25
  • 20/21 FAFSA Priority Deadline December 3
  • Fee Payment Deadline January 12
  • Classes begin January 17
  • Autumn Semester ends May 14

Please visit the Academic Calendar for additional dates and deadlines.

Summer Semester

  • Registration begins February 21
  • 20/21 FAFSA Priority Deadline April 15
  • Fee Payment Deadline May 25
  • Classes begin May 30
  • Spring Semester ends August 13