IT Support Center (ITSC)
The Information Technology (IT) department provides technology resources and support
for the campus community. If you need assistance with setting up or using your student/employee email account,
using the CSCC wireless internet, CougarWeb, Blackboard, or other campus technology,
please contact us.
To report an issue or request help, you can call or email the IT Support Center, stop
by the TL Building for in-person support, login to view our IT Knowledge Base, or
submit a request via our CSCC IT Self-Service Portal.
Submit a Help Request
Contact Information
Email: helpdesk@cscc.edu
Phone: 614-287-5050
Hours of Operation
Phone Support Hours:
- Monday - Friday 7:30 a.m. to 10:00 p.m.
- Saturday 7:30 a.m. to 6:00 p.m.
- Sunday 1:00 p.m. to 9:00 p.m.
Semester Break - May 13 thru May 25:
- Monday - Friday 7:30 a.m. to 10 p.m.
- Saturday & Sunday Closed
In-person Support Hours:
In person support is provided in the Technology and Learning (TL) Building at the
Cyber Café (Lobby) and inside TL 116 (Computer Commons lab).
- Monday - Friday 7:00 a.m. to 10:00 p.m.
- Saturday 8:00 a.m. to 9:00 p.m.
- Sunday 9:00 a.m. to 6:00 p.m.
Semester Break - May 13 thru May 26:
- Monday - Friday 8:00 a.m. to 6 p.m.
- Saturday & Sunday Closed
