IT Support Center (ITSC)
Information Technology (IT) provides technology resources and support for the campus community. If you need assistance with setting up or using your student/employee email account, using the CSCC wireless internet, CougarWeb, Blackboard, or other campus technology, please contact us.
To report an issue or get help, you can call or email the IT Support Center, stop by for in-person support, or submit a request online.
Contact Information
Phone: 614-287-5050
Email: helpdesk@cscc.edu
Hours of Operation
Phone Support Hours:
- Monday - Friday- 7:30 a.m. to 10:00 p.m.
- Saturday- 9:00 a.m. to 6:00 p.m.
- Sunday- 1:00 p.m. to 9:00 p.m.
*Note: Hours may vary during breaks or campus closures.
Check out the IT Knowledge Base for information about our technology including step-by-step directions and tutorial videos.
In-person support & Computer Commons lab
In-person support
In-person support is provided in the Center for Technology and Learning (TL) on the Columbus Campus in the Cyber Café (Lobby) and inside TL 116 (Computer Commons lab).
We can assist with:
- Laptop and hardware issues
- Installation of approved software
- WIFI connectivity issues
- Accessing your CSCC email
- And more
If you have any questions about our services, please call 614-287-5050 or email helpdesk@cscc.edu.
Computer Commons lab (TL 116)
This lab is available for students who need support or access to a computer or printer.
In-person support Hours:
- Monday - Friday- 7:00 a.m. to 10:00 p.m.
- Saturday- 8:00 a.m. to 9:00 p.m.
- Sunday- 9:00 a.m.- 6:00 p.m.
*Note: Hours may vary during breaks or campus closures.
Contact information:
Phone: 614-287-5846
Phone: 614-287-5847
Cyber Café (TL Lobby)
In-person support Hours:
Monday - Friday- 8:00 a.m. to 6:00 p.m.
*Note: Hours may vary during breaks or campus closures.
Contact information:
Phone: 614-287-5050