IT Support Center (ITSC)
Important Update: For the health and safety of our students and staff, the IT Support Center is now providing virtual support. We can be reached during our normal business hours at 614-287-5050 or by email at helpdesk@cscc.edu.
The Computer Commons lab and Cyber Cafe are temporarily closed . Please reach out to the IT Support Center by phone or email if you need any technical assistance at this time.
Classes will resume using alternative forms of instruction (no in-person classes) on Monday, March 23. Please click here for the latest updates.
The Information Technology (IT) department provides technology resources and support for the campus community. If you need assistance with setting up or using your student/employee email account, using the CSCC wireless internet, CougarWeb, Blackboard, or other campus technology, please contact us.
To report an issue or request help, you can call or email the IT Support Center, stop by the TL Building for in-person support, login to view our IT Knowledge Base, or submit a request via our CSCC IT Self-Service Portal.
Contact Information
Email: helpdesk@cscc.edu
Phone: 614-287-5050
Hours of Operation
Phone Support Hours:
- Monday - Friday 7:30 a.m. to 10:00 p.m.
- Saturday 7:30 a.m. to 6:00 p.m.
- Sunday 1:00 p.m. to 9:00 p.m.
Cyber Cafe (TL Lobby)
In-person Support Hours:
In person support is provided in the Technology and Learning (TL) Building at the Cyber Café (Lobby) and inside TL 116 (Computer Commons lab).
- Monday - Friday 7:00 a.m. to 10:00 p.m.
Contact Information
Phone: 614-287-5050
Computer Commons (TL 116)
In-person Support Hours:
- Monday – Friday 7:00 a.m. to 10:00 p.m.
- Saturday 8:00 a.m. to 9:00 p.m.
- Sunday 9:00 a.m. to 6:00 p.m.
Break Hours
- Monday – Friday 8:00 a.m. to 6:00 p.m.
(Except holidays and campus closures)
Contact Information
Phone: 614-287-5846
Phone: 614-287-5847