Frequently Asked Questions (FAQ)
You can discover your login name and password at password.cscc.edu.
You will need either your cougar ID –or- full social security number (using no spaces or dashes) along with your last name. The system will then challenge you with a security question(s). If you haven’t set up the security questions, it will ask for your date of birth instead. The system will then challenge you with a security question(s). Once you have answered the security question(s) correctly, it will take you to the next screen where you can create a new password and update your security questions.
If you are currently enrolled in classes and are using a campus lab computer, use the following steps to discover your login:
Type “discover” as the username
Type “discover” as the password
Click the “discover” button to continue to the next screen
This will take you to the same menu as password.cscc.edu (instructions are listed above)
The student email address consists of the username followed by @student.cscc.edu. The employee email address consists of the username followed by @cscc.edu.
The B drive is a personal network storage space for CSCC students where important files can be stored for retrievel at a later date. Students can access the B drive from most computers on CSCC campus after they login with their username and password. They can also access their network storage from locations outside CSCC, by going to http://storage.cscc.edu and logging in with your username and password.
On all browsers, use the keyboard shortcut Control + Shift + Delete to bring up a box to clear cache and cookies.
Make sure Time Range is set to Everything
Make sure Cookies, Cache, and Active Logins are checked
Click Clear Now at the bottom
Make sure Time Range is set to All Time
Check Cookies and other site data and Cached images and files
Click Clear Data at the bottom
Make sure Preserve Favorites website data is unchecked.
Check Cookies and website data, Temporary Internet files and website files
Click Delete at the bottom.