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Blackboard training and support for students

Student News | Monday, August 24, 2026

For students who need assistance with Blackboard, Information Technology (IT) has online training resources and individualized support available for Autumn 2026. Blackboard drop-in labs are available to students who need assistance navigating their Blackboard courses.

These sessions will be held in person and online on Zoom. Students may join at any time during the listed hours. Individual questions will be addressed on a first-come, first-served basis by IT staff members.

Live Online training
Students may register here to attend virtual drop-in sessions open from Monday, Aug. 31, through Thursday, Sept. 3, from 10 a.m. to 2 p.m. each day.

In-Person training 
Columbus Campus (Computer Commons lab in the Center for Technology and Learning - TL - room 116)

In-person drop-in hours
Monday, Aug. 31, through Thursday, Sept. 3: 10 a.m. to 6 p.m. 
Saturday, Sept. 5, noon to 4 p.m.
Sunday, Sept. 6, 10 a.m. to 4 p.m.

Additional IT resources and support 
A variety of online resources are available, including the interactive Blackboard orientation and the Blackboard Crash Course tutorial videos. Access this page for more information.

In addition, the IT Support Center is available to provide technical support for employees and students by calling 614-287-5050 or emailing helpdesk@cscc.edu. In-person support is also available from the IT Frontliners. To see locations and hours of operation, visit cscc.edu/ithelp. 

Information Technology (IT) has some important reminders for students for the Autumn 2026 semester.

  • Office 365: Current students can install Microsoft Office on their personal devices for free. Review this article about Office 365 for detailed instructions.
  • Wi-Fi on campus:- Current students and employees should use the "CSCC" network for best performance. Log in using your Columbus State email address and password. The "CSCC-Visitor" network is intended for users who do not have an account. Review the appropriate article for device-specific instructions. 

You can also use the eduroam network and your CSCC credentials to connect to Wi-Fi at other participating universities and colleges. See where this service is offered here: https://eduroam.org/where/.

  • Computer lab: Need a computer or printer to use? Stop by the Computer Commons lab (TL 116) on the Columbus Campus or the Learning Center (Moeller Hall) on the Delaware Campus. 
  • Technical assistance: Need help? Contact the IT Support Center at 614-287-5050 or email helpdesk@cscc.edu. In-person support is also available. Check out our online resources, locations, and hours of operation at cscc.edu/ithelp. 

 

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