Academic Technology Services
The Academic Technology Services (ATS) team provides classroom and lab support for the campus community, along with events support for non-conference center events.
The ATS team also provides audiovisual (AV) consultations, assists with maintaining
accurate IT support documentation, and offers training opportunities for employees
and students to learn the technology used on campus.
To submit a non-urgent request (including support for events), contact the IT Support Center:
For urgent classroom or lab support, you can reach ATS directly:
- Call 614-287-HELP (4357)
- Hours of Operation: 7:30 a.m.- 7:00 p.m.
Click below to read more about the services provided by the ATS team:
Academic Technology Services provides classroom and lab support on campus. This includes software installation, technical support, and maintenance for computers, virtual machines, and audio-visual (AV) equipment within each room. Many classrooms on campus have upgraded Smart Classroom technology in them for a convenient and user-friendly experience.
Academic Technology Services provides audio-visual (AV) setup and support for non-conference center events. Common requests include items like: a microphone, speakers to play audio or music, or a way to show a video.
ATS offers AV design and consultation services upon request for new construction projects or remodels occurring around campus.
The ATS team also assists with maintaining our IT support documentation and holds regular technology training sessions for the campus community.
- Access our Knowledge Base- Login to the Self-Service Portal to view our resource articles and find the answers to common questions. Use your CSCC username and password for access. If you can’t find your answer, you can also use this website to submit a request for help.
- Employee training- Current opportunities for in-person training are listed in the Events calendar on Cornerstone and advertised in the Update.
- Student Blackboard training- Blackboard Drop-In Labs are available at the beginning of each semester for those students who need extra support in-person when learning how to navigate the site.