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Counseling Services for faculty and staff

Update | Friday, January 14, 2022

Employees have access to the Employee Assistance Program (EAP). It is administered by Matrix. (Counseling resources for registered students can be found at this link.)

To reach Matrix Customer Service call 614-475-9500 or click here for details of their counseling services. The Matrix EAP is provided at no cost. Counseling – virtual and in-person – is available to full-time employees, spouses, and dependents for up to eight visits; three visits for regular part-time, spouses, and dependents.

UHC-Behavioral Health Benefit - (search under “Find Doctor” type in mental health) copay applies for PPO, and deductible and coinsurance applies for the HDHP.

Additional resources

Mental Health America Ohio: Pro bono counseling available to anyone at 614-884-7227.

Pro Bono Counseling Program: Mental Health America of Ohio

Matrix online 
You can register for webinars or view archived webinars through your member login at

Go to this link.  
1. Drop down to your company name
2. Click on the “Work & Family Resources” link to register



Go to 2022 Update Archive Go to Employee Update


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