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Center for Workforce Development
315 Cleveland Avenue
PO Box 1609
Columbus, OH 43215
(614) 287-5000
Center for Workforce Development
In today’s economy, you either respond to change or lose. Let our knowledgeable Professionals at the Center for Workforce Development assist you in analyzing workplace skills and productivity needs to develop a comprehensive approach to talent and productivity needs.
Organizations look to optimize their learning and performance
strategy to best address current challenges and drive business success.
The pains you’re feeling in this economy can be handled in a very
strategic and successful manner. Today’s challenges are tomorrow’s
opportunities. We can help you work through these organizational
challenges.
Changing demographics may hamper the organizations need to upgrade
workers skills if language and cultural differences are not
addressed first. As new technologies are developed workers with
language or cultural barriers may not be able to fully embrace
training efforts aimed at advancing their knowledge.
Organizational Challenges
- Managing a culturally diverse workgroup
- Inability to advance workers from current positions
- Language communication issues
- Cultural differences issues
- Age disparity
- Succession planning
Solutions
- English as a Second Language
- Foreign Language
Training
- Cultural and Diversity
Awareness
- Generational
Differences
- Cross-cultural Communication
Being an effective leader involves much more than just getting things done. This strategy includes training in personal, interpersonal and group skills to be influential in one-on-one situations, facilitate group performance and become an overall effective and valued leader. Levels include new supervisors to the advanced leader.
Organizational Challenges:
- Grow leaders more rapidly
- Identify leaders
- Provide help to new and existing leaders
- Succession Planning
- Skills gap for managers and supervisors
- Lack of people in pipeline(retiring workforce)
Skills-Based Leadership/Supervision Solutions:
- Performance Management Tools: lead, coach and measure performance
- Emotional Intelligence
- Effective Written and Verbal Communication
- Motivation Strategies
- Effective interpersonal communication and collaboration
- Methods and tools for problem solving and decision making
- Manage change and encourage innovation
- Building trust and cooperation
- Strategic Planning
- Conflict Management
- Manage Stress
High-Intensity Leadership Development Solutions:
Learn how Columbus State's Leadership Institute can be customized to meet the needs of your company's emerging leaders.
This strategy includes employee selection, alignment, engagement, development and retaining employees to assume various roles throughout the organization. Detailed Information (.doc)
Organizational Challenges
- Attracting and selecting talent
- Turnover
- Managing and developing talent
- Technical, business and leadership skills gaps
- Workforce Underperformance
- Lack of skilled people
in the pipeline
Solutions
- Job Analysis
- Competency, Behavior and Success Indicators
- Culture Fit, Technical Aptitude, and Work Style Assessments
- Behavioral and Competency Based Interviewing
- Leadership and Coaching Skills for Employee Development and Engagement
- Individual Contributor Skills Development
- Employee Performance Management Tools
- Lean Six Sigma Course Overview (.doc)
- Lean Manager Certification course details (.doc)
- Lean Simulation Workshop description (.doc)
- Green Belt Certification (.doc)
- Black Belt Certification (.doc)
- Set-up Reduction Course details (.doc)
- 8D Problem Solving Course details (.doc)
- ATS Training Course (.doc)
- Understanding DMAIC (.doc).
Lean as a business improvement system, provides a methodology for
studying, analyzing, and improving business processes in all areas of
the organization. Lean becomes a powerful strategic and
operational capability to capture market share and leverage assets and
profitability.
Organizational Challenges:
- Excessive waste
- Greater profitability
- Meeting/exceeding customer demands
- Meeting production timelines
- Improving workflow
- Improving processes
- Excessive downtime
- Poor Quality
- Poor Service
- Increase capacity and capability
- Improving customer/supplier relationships
Solutions:
Lean Manufacturing – Operating the most efficient and effective organization possible with the least cost and zero waste. It is an approach that requires companies to make smart uses of their resources, technology, equipment, and the knowledge and skills of their people. It is an outlook or strategy that dramatically changes production environments and turns employees into empowered associates fully committed to the change process and utilizing the tools below to make continuous improvements.
Lean Tools:
- Value Stream Mapping
- Visual Management
- 5S Techniques
- Standard Work
- Kanban
- Cell Flow
- Setup Reduction
- Total Production Maintenance
- Problem Solving
Lean/Six Sigma – A powerful set of statistical and management tools and methodologies that dramatically improve customer satisfaction, productivity, and shareholder value. It focuses on reduction of variation in a business process while targeting problem areas with pinpoint accuracy. It takes “improvement” programs to the next level of enhanced process predictability while shaping the organizational culture to meet customer demands.
Lean Office
Lean and Six Sigma are methodologies that companies are applying to all
aspects of business from operations to administrative support
environments. All industries are taking notice whether healthcare,
insurance, banking and finance, retail, or any business wishing to make
significant improvements in reducing waste, eliminating non-value added
processes and activities, and improve response to their internal and
external customer base.
Lean/Six Sigma Certification Programs
Lean/Six Sigma combines the tools and methodologies to improve
processes, reduce waste, error and defect reduction, and eliminating
process variability that translates into big improvements to the bottom
line.
- Green Belt: Two week course on the tools, methodologies, and skills to lead small, focused improvement projects and to support Black Belts on projects in the collecting and conducting of data analysis.
- Black Belt: Four week course on the concepts, methodologies, and tools to design, lead, and manage all aspects of improvement projects.
ISO 9001:2000
International Standards that reflect operational performance level of
excellence by implementing a Quality Management System of assessing,
documenting, and improving critical business processes leading to
certification that these standards are met.
Organizational Challenges:
- Customer-Supplier Requirements
- Improve efficiencies
- Competitive for international business opportunities
- Demonstrate a Quality Management System is in place
- Business systems, processes, products, and services are efficient, effective, and competitive
A rapidly changing global business environment is creating demand for a highly skilled workforce. Use these strategies to improve your employees’ skills.
Organizational Challenges:
- Critical thinking and problem solving
- IT application
- Teamwork/collaboration
- Creativity/innovation
- Adapting to change
- Conflict
- Communication(listening, giving feedback)
- Professionalism/work ethic
- Lifelong learning/self directed
- Written Communication
Solutions:
- Writing for Business
- Proofreading and editing techniques
- Technical and procedural writing
- Taking charge of your development
- Essential workplace skills
- Increasing performance and personal effectiveness
- Problem solving Tools and Techniques
Identify the needs and expectations of your customers, improve your organization’s service delivery system to respond to those expectations and achieve visible improvements in internal and external customer service for your organization.
Organizational Challenges:
- Better relationships with internal and external customers
- Improve quality of service
- Manage customers with efficiency and care
- Reduce service delivery time
Solutions:
- Customer Loyalty
- Customer Satisfaction
- Increase Productivity
- Create a service environment
- Dealing with difficult customers
- Effective communication skills
Help your employees manage people, tasks and resources by utilizing technology tools to help manage the process.
Organizational Challenges:
- Difficulties in keeping projects on schedule
- Increasing Reliance on work teams
- Improved cost tracking
- Difficulties in setting project scope, timeline and budget
- Tracking multiple projects
Solutions:
- Improved tracking of project and costs
- Proficiency in project management tools
- Manage m multiple projects
Industrial and Information Technology training provides knowledge and certifications that allow your employees to prepare for working in the skilled industrial environment and Information Systems support careers.
These specialties are in high demand, and often allow you to get a job quickly. You can gain multiple certificates and increase your earning potential.
Advance your workforce skills with on-site delivery of basic language instruction for employees and supervisors in English, Somali, Spanish and Japanese.
The Center staff work with you to develop a certification program to meet specialized industry needs and emerging professions, or provide skill upgrades through existing certification programs, such as CCNA, or ICDL to name a few.
Connect your business to funding sources for employee skill enhancement opportunities by calling 614-287-5000.
NBC4 report on training money available.
Start-up and emerging business owners can access business consulting professionals at the Small Business Development Center.
Contact the Center for Workforce Development for business retention and attraction services.
Keep your first responders training up to date by having CSCC certified instructors deliver the continuing education required by the State of Ohio. These 2 hour courses may be delivered on duty at your training facility or ours. We offer regularly scheduled courses, or contact us to get training on your schedule.
Sharpen your firefighter’s skills and meet the State of Ohio mandated continuing education requirements by having CSCC certified instructors deliver training at your site, using your equipment, or at our location. We offer regularly scheduled courses, or contact us to get training on your schedule.