21st Century Skills training
Ohio Skills Bank (OSB) convened employer panels across manufacturing, healthcare, and logistics industry sectors within a nine county region. They all identified a common deficiency – the absence of essential workplace skills in both the emerging and incumbent employee. These skills have been identified nationally as 21st Century skill sets.
Columbus State Community College has partnered with OSB to develop a course to teach essential workplace skills. The curriculum will consist of 11 modules, 4 hours in length. Each module will utilize project themes that will transfer into the next module and cumulate in a hands-on activity in Leadership and a capstone that incorporates the outcomes of all 11 modules.
COLUMBUS STATE COMMUNITY COLLEGE
21ST CENTURY WORKPLACE SKILLS CERTIFICATE
PROGRAM OF STUDY
The following 11 modules are designed to provide basic 21st century skills for individuals who want to focus on specific needs that employers are looking for in the everyday operations of their business. This program earns college credit that can also be applied towards an Associate of Applied Science (AAS) Degree in Business Management. The requirements for this diploma are as follows:
Week 1 - Orientation
Week 2 - Communication Basics
- Business Grammar
- WORD 1
- PowerPoint 1
- Communication Model
Week 3 - Working with Others
- Interpersonal Skills
- Managing Conflict
- Generational Diversity
Week 4 - Being Effective Team Member
- Trust
- Collaboration
Week 5 - Problem Solving Tools
- Decision Making
- Essentials of Problem Solving
- Creativity Tools
Week 6 - Personal Responsibility
- Ethics in the Workplace
- Attitude
- Accountability
- Thinking Creatively
Week 7 - Essentials of Leadership
- Motivation
- Self Assessment
- Traits and Characteristics
Week 8 – Financial
- Budgeting/Using Credit
Week 9 – Dealing with Change
- Employability
- Life Long Learning
- Career Exploration
Week 10 – Professional Development
- Resume Writing
- Interviewing Skills
- Job Search
- Business Etiquette
Week 11 – 21st Century Skills Presentation (Capstone Project)
- Work as a class team on solving a business problem and conduct a presentation on the work in front of a business panel
McGraw-Hill Participant Video
21st CENTURY SKILLS DIPLOMA ADVISORY BOARD MEMBERS
Leslie Southern, Director Education &Workforce Development, OSC
Suzanne Welker, Corporate Vice President Human Resources, Berger Health System
Debra Palmer, MS, RN, Manager, Fairfield Medical Center
Lucy Frontera, PhD. Executive Director, Ohio Partners in Character Education
Dave Phillips, VP of Operations, Mid-Ohio Foodbank
Andy Matt, Director Distribution Services, DSW Inc
Stephanie Nelson, HR Manager, Harry & David
Steven Youll, Midwest Express Group, Senior Staff Administrator, Human Resources
Rich Markham, Vice President, Programs, PolymerOhio. Inc.
Andrew Gordon SPHR, Manager, Human Resources, Columbus Distribution Centers
Timothy O’Callaghan, Anheuser Busch
Qiana Williams, HR Manager, Limited Brands
Bill Tacon, PhD. Senior Director, Workforce & Education
Michael Linton, ODW Logistics
Jeanne M. Derryberry, Sales & Marketing Coordinator, Great Oaks Career Campuses