Monday, November 17, 2008

Join us in the Gym for the Volleyball Pep Rally!Volleyball playerAll of campus is invited to gather in the gymnasium TODAY at 12:30 for pep rally send-off to the Lady Cougar Volleyball Team, who depart for the NJCAA National Championships tomorrow! Let’s psych them up for some big wins in Wisconsin!   


He’s working on it!

Harry Lloyd
Harry Lloyd

Harry Lloyd’s motto is, “If you tell someone ‘you’re working on it,’ you better be working on it.”

Lloyd, an asset management specialist in IT, was named November Staff Employee of the Month last week—notably for his Just Do It attitude.

“Harry never says ‘that’s not my job.’ He just finds a way to get it done!”

Lloyd spent 19 years working in Physical Plant and earned his Associate Degree in computer electronics three years ago. He applied for and got a job as asset management specialist in the IT division. “Harry stays extremely busy moving and storing the college’s IT assets, and he can keep track of more equipment locations in his head than most people can track on a spreadsheet,” says Steve Wolfinger, Lloyd’s supervisor. “In the high tech world in which Harry works, he has a way of keeping things simple and getting things done with persistence and a smile,” he adds.

Jean Liddle, Financial Aid advisor, nominated Lloyd for the SEOM award, recalling an incident when “Harry saved the day. A new printer had stumped five people and we could not figure it out. Harry’s perseverance to solve the mystery got the job done. Harry’s job is not to fix hardware, but he didn’t hesitate to help me out,” she said.

Lloyd prides himself in his reliability, sharing that he didn’t take a single day off for a year when he got his new position, because he was “trying to learn everything” and set a good example for his four boys, ages 25, 23, 18 and 15. From 1989 to 1999, he worked two jobs, arriving at Columbus State at 7 a.m., working until 3:30 p.m., then starting his second job at Ross Labs at 5:30 p.m. until nearly midnight.

Says Wolfinger, “Harry never says ‘that’s not my job.’ He just finds a way to get it done!”






“Survey says…”If you were one of the 268 employees to be informally surveyed last month at In-Service Day, then you took part in the college’s accreditation process. The header at the top of this article says “AQIP,” which is the Academic Quality Improvement Program—the accreditation process currently being used by the college. 

This article is the first in a monthly series, brought to you by the newly formed AQIP Communication Committee, whose charge is to tell the campus about all things AQIP. The committee is chaired by Marlon Dixon, and also includes Betty Richardson, Bryan Wils, Antoinette Perkins, Mary Galentine, Paul Rehg and Sunday Zidonis.

This relatively new model of college accreditation is based on the idea of continuous improvement: the idea that an organization can, over time, develop processes that it can keep improving on year after year.  It’s the same thing Tiger Woods does as an athlete. He doesn’t get to a point and say, “Well, this is as good as I’ll get.” He continues improving his game every day, month and year.

The AQIP Communications Committee will highlight some of the Continuous Improvement Tools that the AQIP process employs. So if you were one of the 247 employees surveyed on In-Service Day who could not name an AQIP Continuous Improvement Tool, here is one for you:

The Family Fued game showThe Survey 
Most of us are all too familiar with surveys, used almost daily by marketing companies, and perhaps to excess during presidential campaigns. Many of us remember the game show “Family Feud,” which was based entirely on surveys. (“Survey says…..”)  And, just a few nights ago as I paid for my meal at Taco Bell, the cashier told me to look on the back of my receipt to find where I could go online and take a survey with the chance of winning $1,000! 

Yes, surveys are useful for gathering data from customers, or users. The reason for them is so that we can discern what our customers think. Or like. Or dislike. Or who they’d vote for, what they’d buy, how they view an issue, how they prefer to drink, or not drink, eat, wear, etc.
When you think about it, our democratic practice of voting is a big survey.

back of receipt with surveySo, how do you use surveys? Many managers poll their staff on important departmental issues. Some employees survey their coworkers to get input on daily issues. Sometimes this goes no further than asking your cubicle mate: “Would you mind if I wear my Michigan jersey tomorrow?”

So, whether you realize it or not, you probably have used a survey to continuously improve your performance. Welcome to AQIP! To view examples of some other AQIP tools, visit  Let’s continuously improve Columbus State!


Time for baked goodsThe Activities Committee of the Staff Advisory Council (SAC) is getting ready for the Annual Holidays are for Kids Campaign and will sponsor two bake sales and a raffle for the event. 

The proceeds will go to the Community for New Directions—a United Way Organization that helps at risk youths SAC’s goal this year is to raise $1,200 to be used to purchase gift cards from Old Navy. During these challenging economic times, we want to help the community as much as possible and we can only do it with your support.

Bake Sale Dates:

Thursday, Nov. 20, 10 a.m. – 2 p.m., in the Delaware Hall Lobby
Thursday, Dec. 4, 10 a.m. – 2 p.m., DE Lobby  
Raffle begins at 2 p.m.


Bortz writes on community colleges for engineering publication

Dean Bortz
Dean Bortz

Dean Bortz, assistant professor in Construction Management, wrote an article “Community Colleges: A Stealth Resource” for the Engineering News Record October 27 issue. In his article, Bortz writes, “To often,  high-school students considering a career in construction-industry careers see only two options to discover and advance their talent: take your chances directly in the workforce, or invest big in a college degree that takes four more years. But there is another path to take, the two-year associate degree offered by America’s community colleges.”  Read the whole article.


SBDC offers “Small Business Survival Town Hall”The Small Business Development Center will host members of City Council, Economic Development, Department of Development, lenders and business development professionals from the Small Business Development Center in a discussion about how to use local programs and resources to help small businesses weather this economic storm. 

The meeting will be held Wednesday, Nov. 19, from 5:30 – 7 p.m. at TechColumbus, 1275 Kinnear Rd., Columbus, 43212.  The event is free, register at