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Frequently Asked Questions - Summer Quarter 2005 |
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Fee Payment When is the fee payment deadline? The fee payment deadline is Wednesday, June 22. Fees can be paid in person in the Cashier's office in Rhodes Hall, in the drop box in Madison Hall or over the telephone at 287-5353 up until 7:30p.m. The drop box will close on June 22 at 7 p.m. Fees can be paid on-line until 11p.m. Students who wish to mail their fees should make sure to send fees by no later than June 15 to ensure timely processing. Is there a $75 re-registration fee for Summer 2005? Yes. Students dropped for non-payment of fees will be assessed a one time per quarter $75 re-registration fee should they decide to re-register for the same class section for the same quarter. If a student is dropped (for continued non-payment) or drops themselves after that initial re-registration activity, the $75 will still be due. Will new students be charged a $75.00 re-registration fee? Any student, whether new or returning will be responsible for paying for any courses they have registered for by the stated deadlines. Failure to do so will result in the dropping of their classes for non-payment. If the student chooses to re-register for a class after being dropped for non-payment, they will be assessed a one-time per quarter $75 re-registration fee. If a student is dropped (for continued non-payment) or drops themselves after that initial re-registration activity, the $75 will still be due. When will the drop box be closed?Each quarter signs are posted on the drop box concerning the availability of the drop box to pay fees. Students should read the directions carefully. Is there an appeals process for the re-registration fee? Yes. A student who wishes to appeal a $75.00 re-registration fee can do so by completing an appeal form. Appeal forms are available in the Cashier's office on the second floor of Rhodes Hall. Each quarter, the appeal deadline coincides with the last day for a 25% refund of full-term classes. For Summer 2005 the deadline is July 18. What about 1 st and 2 nd term, four or eight week courses? Fees are due for all classes on June 22. The same principles apply to these courses as with full-term and flex courses with respect to registration and fee payment deadlines. (See below) What will happen to a student's schedule after the registration and fee payment deadline if they register the first time for a 2 nd 4 week, 2 nd term, or flex term course?
Will we notify every student who is dropped for non-payment of fees? Yes. Students are notified via their Columbus State student mail account. These e-mails are sent out the same days that drop for non-payment of fees occurs. Students can view their e-mails by going to the following link: http://student.cscc.edu . The proposed dates for the e-mail to students who are dropped for non-payment of fees for Summer Quarter 2005 are:
What about third-party payment situations who pay for their employee's tuition either in the form of a voucher or tuition reimbursement? All third-party payments and paperwork must be received at Columbus State by June 17. Please refer to page 4 in the Summer Class Schedule '05 .
Registration What if I pay my fees by the fee payment deadline, then I add a class or two and am not able to pay my fees. Will the College drop my entire schedule? The College will not drop you from any classes you have previously paid for. Newly registered classes for which you have not paid would be dropped. You would then be charged the one-time-per-quarter $75 re-registration fee should you wish to re-register for these classes for the quarter. How will financial aid be affected by a schedule change? If the schedule change is done prior to the end of the 100% refund period, which is July 3 for Summer 2005, your financial aid amounts (grants) will be adjusted either up or down based on the level of enrollment. (Loan amounts do not change. If the student has more than 6 hours, the entire net disbursement is available. If the student is registered for less than 6 hours, none of the loan money is available.) If a balance is due, it must be paid prior to the next drop for non-payment. If the schedule change is done after July 3, no adjustment will be made in the amount of financial aid that was disbursed. (Exception: 2 nd term and flex term classes that have not yet begun. These classes will cause aid to adjust if the registration activity takes place prior to the beginning of the class.) I had no idea that you were going to drop my classes if I didn't pay my fees. How did you let students know about the fee payment deadlines and drop for non-payment of fees? Students were informed in several ways on an ongoing basis concerning the fee payment deadline. These included dates and times in the Summer Class Schedule '05 , the Columbus State web site, a postcard mailing to all students registered for Summer 2005, posters, emails through the Columbus State student mail system to students registered but not paid for Summer 2005, and emails to students dropped for non-payment of fees for Summer 2005. Deadlines are also listed on the registration statement that is printed for a student when he or she registers in person in Records and Registration. In addition, the high volume student traffic offices all received a review of the fee payment deadlines and drop for non-payment process prior to the end of Spring Quarter 2005. How do I find out who the instructor for a given section is if I have been dropped for non-payment of fees and wish to re-enroll? It is possible to locate instructors for signatures with the help of staff in the Student Assistance Center or through the Welcome Team the first two days of the quarter. Students will also be able to view the instructor's name on the quarterly schedule of classes available on the Web. This feature should be available by the first day of classes for Summer Quarter. It is desirable that if possible, students who are dropped for non-payment plan to attend the first class to obtain the required signature. If this is not possible, and a student needs to contact an individual faculty member, the best solution is to check in with the Student Assistance Center or with one of the Welcome Team tables. When will "updated" class rosters be available to departments? Instructors can check rosters on Cougar Web. In order to ensure the most accurate roster, instructors will be encouraged to print rosters on these dates if they apply to the term class you are teaching. June 27, July 5, July 12, July 19, July 25, July 29, August 4, August 11, August 16 and August 30. Summer terms include; Full, first 4 weeks, second 4 weeks, first 5 weeks, second 5 weeks, eight weeks and flex term. The rationale for these dates are as follows:
Students should also be encouraged to check their schedules on these dates when they are applicable to their class schedules. When will I know where my class meets? Course locations for Summer 2005 should be available by June 17. However, classes are subject to change. It is advisable to instruct students to check their schedules frequently on CougarWeb. When will revised schedules for students be mailed for Summer 2005? Effective for Summer 2005, revised schedules will no longer be mailed to students. Students should be directed to CougarWeb to view their schedules. When will instructors' names appear on my schedule? Faculty names should appear on your schedule as soon as instructor assignments have been determined and processed by the department. Most instructor assignments will be posted on the web by no later than Wednesday, June 22. How frequently is the web course availability screen updated? It is updated every hour. Must we update all refund deadlines? Refund dates in Colleague are different than in our previous system. Be sure to check the Summer Class Schedule '05 for the correct deadline(s) and information about refund dates (page 2 of the Summer Class Schedule '05 ). Students who drop and add courses during a partial refund period may find that they either owe more money, or will receive less money back. Students not paying any balances due could be later de-registered from the class for non-payment of fees, and the re-registration fee applied should they re-register.
Financial Aid When will financial aid be applied to student fees? No sooner than 10 days prior to the start of the quarter and for Summer 2005, this is June 17. The initial transmittal could run over into June 18. What if financial aid is not enough to pay all fees? Is there a grace period or payment plan? All fees must be paid in full by the stated fee payment deadlines. There is no grace period or payment plan at this time. What if a financial aid student needs to drop all of his or her classes? It is always best to call or stop by the Financial Aid Office if you will be dropping classes after the quarter starts to determine if there are any financial aid implications. Classes should be dropped as soon as the student knows that he or she is not going to attend them. Do not wait for the system to drop the classes. This will help to ensure that the financial aid account accurately reflects the enrollment status and will help to avoid unnecessary billings. If all classes are dropped prior to July 3, 100% of tuition and fees will be refunded and 100% of the financial aid will need to be returned to the appropriate source. If any money was received in the form of a direct deposit or an overage check and the check has been cashed, repayment of the money will need to be made at the Cashier's windows. If the overage check is uncashed, it may be returned to the Grants, Contracts, and Loans Office in 234 Rhodes Hall. If classes are dropped July 4 or later, the student will be subject to the college refund policy and the Return to Title IV Calculation. This means that the student will owe at least a portion of his or her tuition and fees and that the Financial Aid Office will determine how much, if any, of the financial aid funds can be kept to cover these fees and how much will need to be returned to the federal programs. How do I get my refund? Generally, if tuition is paid with a credit card the tuition refund is issued back to the credit card used to pay the fees. There are some exceptions related to time (i.e., if a student does a tuition refund appeal 60 days later, the tuition refund will be issued in the form of a check). Students do receive an e-mail to their Cougar Mail account once a credit card refund has been issued. Also, students paying using Touchtone fee payment (expected to be available sometime Summer Quarter 2005) will receive tuition refunds to the student for their refund. Non-financial aid student refunds are issued starting 30 days into the quarter. Financial aid student refunds from dropped courses and from leftover financial aid is issued at least weekly for the current quarter. Students must be registered by June 16 to be on the Grants, Contracts, and Loans office initial check or direct deposit run for the quarter. The actual dates of the initial check/direct deposit runs has not yet been determined, but will be posted on the web. This initial check/direct deposit will be for leftover financial aid up to $500. The remaining funds including financial aid and tuition refunds owed to financial students on the student's account will begin to be released after the 100% refund period of full term courses. Please note that financial aid students expecting refunds for prior quarters will be processed in between heavy processing times for the current quarter, starting about the 4 th week of the current quarter. If a FASFA was filed by the deadline, does this ensure that financial aid will available to pay fees? Not necessarily. Completing the FAFSA is the first step in an eligibility determination process. The quarterly deadline is set to allow time for verification, correction, and awarding processes. A student must reply in timely manner to requests for additional documentation and must meet all other conditions of eligibility. Will students receiving financial aid still be issued temporary funding if their aid has not arrived by the registration and fee payment deadline? No. Again, students receiving financial aid will still be responsible for paying their fees by the stated deadlines. The one exception to this is federally mandated. First time loan borrowers of financial aid have a 30-day delay on the receipt of their aid. First time loan borrowers will continue to be issued temporary funding provided all of their financial aid paperwork is complete and the student signs the temporary funding promissory note in Financial Aid by the stated fee payment deadlines.
Parking and ID Is there a deadline for purchasing a parking pass? Yes. Enforcement of parking will begin the first day of the quarter. Students who do not receive their parking pass by mail prior to the start of the quarter should obtain a temporary parking pass via http://www.cscc.edu/DOCS/Publicsafety/permit.pdf . If their parking pass has not been received and their temporary pass has expired a student can go to public safety with an ID and get an extension to their temporary pass. Hard copies of the temporary passes are also available at all the welcome team tables and at the student assistance center. How can I pay for my parking pass? Students can pay the $25.00 parking fee in person in the Cashier's office in Rhodes Hall, over the phone through telephone registration at 287-5353, or via the drop box which is located on the upper level of Madison Hall. How can I pay for parking and ID on cougar web? Payment for student parking and ID cards is currently not available in the web. See above for payment options. How does a student obtain a new student ID? Students who wish to purchase a new student ID can do so by indicating they want to purchase an ID when they pay their fees. This can be done in person in the Cashier's Office, over the phone during business hours at 287-5353, or via the drop box located in the upper level of Madison Hall. Once the ID is paid for, a student can bring the receipt along with a picture ID (Driver's License or State ID card) to Public Safety in Union 048 to obtain the ID. Note--New and continuing students should wait approximately 2 weeks before going to Public Safety to obtain their ID cards. At this time, it takes two weeks for the computer system to interface with the ID camera. We appreciate your patience as we work to improve this for next quarter. What if I do not need to replace my ID card--how do I validate it every quarter? For the new student ID cards that will begin expiring at the start of summer quarter, we will have quarterly stickers to cover that expiration date. They will not have to purchase another ID. Each quarter they attend, however, they will need to obtain a quarterly sticker from the Public Safety Office. Public Safety checks to make sure the student's fees are paid in full and that they are current students before issuing a quarterly sticker. How can I obtain a library card? Students who wish to check out books from the ERC, order books from OhioLINK, or access Library databases from off campus must have a Library barcode. Library barcodes are free and may be obtained by showing a picture ID at the Library Circulation Desk. At this time, Library barcodes must be updated at the Circulation desk or by calling 287-2465 every quarter.
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