Contact Us
We are here to assist you remotely with your financial aid questions. Take a look at the options below, and pick the communication method that's right for you.
- We've launched a live chat tool to help you get speedy answers to your questions. Click on the conversation bubble in the lower right-hand corner of this page to start a chat with a representative during business hours.
- As always, you can call us at 614-287-5353 during business hours to have a conversation about your circumstances and questions.
- You may also choose to email us at finaid@cscc.edu Please email from your @student.cscc.edu email address, and include your Cougar ID number. Our team will work to get back to you within two business days, but during peak periods responses may take up to five business days.
- Drop-in visits are available in Student Central in Madison Hall to speak to a Specialist or Advisor about Financial Aid. For location
and hours, go to Student Central.
- Our primary means of communication concerning the status of your financial aid will be your Financial Aid Self-Service page within CougarWeb, and communications sent to your @student.cscc.edu email address.
Financial Aid Self-Service
Check your Financial Aid status on Financial Aid Self-Service! Located on your CougarWeb account, Financial Aid Self-Service displays all of the steps, in their proper sequence, that students need to complete for the financial aid process.
Helpful Videos
Find video answers to common questions on Financial Aid TV
