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Contact Us

photo of studentsVisit us in person, or use these phone numbers to get your questions answered.

Rhodes Hall
550 E. Spring Street
Columbus, Ohio 43215


P.O. Box 1609
Columbus, Ohio 43216-1609

Financial Aid Phone (614) 287-2648
Toll Free 1(800) 621-6407 Ext. 2648
Fax (614) 287-3985

Office Hours

Customer Service Window and Phone Line

Monday, Tuesday and Thursday 8:00 a.m. - 5:00 p.m

Wednesday 8:00 a.m.- 6:00 p.m.

Friday 9:30 a.m. - 4:30 p.m.

Saturday 9:00 a.m. - 12:00 p.m. - Only the last Saturday of each month

NOTE: Our lobby will close at 4:30 p.m. daily.


Federal School Code

The Federal School Code is used by the Department of Education to identify which schools should receive the results of a student’s Free Application for Federal Student Aid (FAFSA). Be sure to list Columbus State's Code on your FAFSA.

Code: 006867

Using the Financial Aid Office Customer Service Window

Students may receive forms, general account information, drop off paperwork, schedule appointments with financial aid advisors or receive general scholarship information on a walk-in basis during regular office hours.


Contacting the Financial Aid Office by Phone

General information can be obtained by phone; however, to ensure confidentiality, dollar amounts cannot be discussed on the phone. Callers with detailed questions or complicated situations will be asked to schedule an appointment. Our busiest times are 2 weeks prior to the start of the semester through the second week of the semester. During these time we will assist callers to the best of our abilities. We apologize if the high volume of calls/visits to our office results in delays in service.


Financial Aid Advisors

Appointments with financial aid advisors are offered to assist with in-depth questions or concerns. Appointments are available Monday through Thursday from 9 a.m. to 4 p.m. Same-day appointments are not available.To schedule an appointment, call the Financial Aid Office Customer Service line at 614-287-2648. A financial aid advisor is also available at the Financial Aid Customer Service windows on a walk-up basis during regular office hours.