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Frequently Asked Questions (FAQ)

Where is Advising Services located and when are you open?

Advising Services is located in Aquinas Hall, Room 116.

Hours of Operation:

Columbus Campus Office Hours

Delaware Campus: Delaware Advising Services are in Moeller Hall Room 101. Delaware Campus Services.

Regional Learning Centers Hours and Services

Do I need an appointment?

An advising appointment reserves a 30-minute time slot with an advisor that may include long-term planning for your degree program, admission requirements for a program, discussion of academic standing and career goals, etc. Tasks that require less time may be accommodated during a walk-in session with an advisor.

How can I get an appointment to see an advisor?

You can call (614) 287-5353 or visit Advising Services (Aquinas 116) to make an appointment with an academic advisor.

Can I walk-in to see an advisor?

Walk-ins are limited in time and function. Wait times for walk-ins are difficult to predict and may be very long. Please keep in mind that walk-ins are offered on a first-come basis. Please see the link to our hours above to see when walk-ins are available. 

I finished my COMPASS placement test, when can I see an advisor?

You will be directed to an appropriate COMPASS Advisor or COMPASS Session after completing the test.

Can I schedule an appointment for the same day?

Due to the volume of students our advisors see, it is generally difficult to schedule a same-day appointment. It is best to plan ahead and schedule your appointment early by calling (614) 287-5353 or visiting Advising Services (Aquinas 116).

What do I need to bring to my appointment?

It is important for you to bring a photo ID as well as any necessary materials the advisor may need to accurately advise you during your appointment. In addition to submitting official transcripts from all other colleges you have attended to Records and Registration (Madison 201), we recommend you bring unofficial transcripts from all other colleges attended and a list of questions you would like answered to your appointment.

Please arrive early in order to allow time to find a parking space on campus. Also, arriving late to your appointment may result in rescheduling.

How can I contact an advisor if I cannot/do not want to come to campus?

While in-person appointments can resolve most issues, some questions can be answered by phone or e-mail. For a quick question, feel free to contact us:

  • By phone: 614-287-2668  By email:
  • If you are a current student, provide your full name, CougarID number, program of study, and Columbus State Community College email address.
  • Delaware Campus: Contact advisors at 740-203-8345 or at

Do I have to come to Columbus campus to meet with an advisor?

Advisors are available at certain Regional Learning Centers.  

Delaware Campus: Contact advisors at 740-203-8345 or at

I need to have my transcript evaluated for transfer of credit; can an advisor do this for me?

Advisors cannot provide official transcript evaluation, but we can conduct a preliminary screening to determine if you need to take a placement test and/or to give permission to take a particular course. You will need to submit an official transcript(s) from all colleges previously attended to Records and Registration (Madison Hall Room 201).

Cougarweb will not let me register for a course; can an advisor help me?

Please contact the Telephone Information Center at (614) 287-5353 for assistance with scheduling. If they see that the problem is something we can resolve in our office they will refer you to the appropriate advisor.

I've met with an advisor and I have my list of courses to take; where can I go for assistance with registering for the classes?

You can attend a CougarWeb 101 session in Madison Hall, Room 225.

To Summarize: Advising Services offers the following services and programs to assist Columbus State students with the following:

  • New student academic advising, including post-COMPASS placement test advising
  • General academic advising and planning
  • Transfer advising, including the annual College Transfer Fair, and opportunities to meet with admission representatives and academic advisors from other institutions
  • Educational workshops and programs
  • Student resources
  • Advising and assistance for students having academic difficulty
  • Petitions to graduate for Associate of Arts and Associate of Science students