Frequently Asked Questions
What is Colleague?
Is Colleague
different than Datatel?
What is the Colleague Quality Assurance Program (CQAP)?
Do I have to
attend Colleague training?
How do I know my security
class?
How was my
security class assigned to me?
What if my position does not have Colleague assigned to it?
My position changes and now I need Colleague, what do I do?
Do I have access to HEAT?
Colleague is an Enterprise Resource
Planning System, created by Datatel, in which business functions
are fully integrated thereby improving departmental workflows,
business processes, productivity, and efficiency across our
institution.
Is Colleague different than Datatel?
Yes, Datatel is the name of the
company that created the Colleague system we use on campus.
Colleague is the appropriate term to use when referencing our
enterprise resource planning system.
What is the Colleague Quality Assurance
Program (CQAP)
The Colleague Quality Assurance
Program (CQAP) is a program designed to provide access to the
colleague system for employees who utilize colleague to complete
their work responsibilities. Employees are assigned access
based on their security class. Employees are required to
complete colleague training based on the security assigned to
them.
Do I have to attend the Colleague training?
Yes, Colleauge Training is required
for all new employees to the college. If an employee moves
to a new position and is required to use new colleague
functions, training is required on the new colleague functions.
The CQAP program was designed to decrease the number of errors
and misuse of the colleague system. Training helps
increase the accuracy and security of the information in our
colleague system.
How do I know my Security Class?
Each new employee whose position
requires the use of colleague will receive an email indicating
colleague is assigned to their position title as a result of the
hiring process. The email is sent to the new employee’s
personal email address provided to Human Resources. The
employee’s supervisor will also receive a copy of this email.
The email will identify the security class assigned to the new
employee.
How was my Security Class assigned to me?
Security classes are based on position title. The positions on campus utilizing Colleague were divided into sixteen (16) groupings based on colleague functionality required to complete job tasks. Each of the 16 groupings were assigned a security class based on the functions in colleague required for the successful completion of the positions job responsibilities. Security classes are determined by the position title one holds.
What if my position does not have Colleague assigned to it?
If an employee’s position does not
have Colleague assigned to it and Colleague is not needed for
the position, the employee will not receive access to Colleague.
If an employee’s position does not
have Colleague assigned to it and Colleague is required for the
position, the employee must notify their supervisor. The
supervisor will complete a HEAT request indicating the Colleague
access the employee needs.
My position changed and now I need Colleague. What do I do?
The employee’s supervisor needs to
complete a HEAT request indicating the Colleague access the
employee needs.
Only supervisor’s have access to HEAT.
Supervisor’s who access to HEAT need to contact Information
Technology to request access to the HEAT system.