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Frequently Asked Questions

 

What is Colleague?
Is Colleague different than Datatel?
What is the Colleague Quality Assurance Program (CQAP)?
Do I have to attend Colleague training?
How do I know my security class?
How was my security class assigned to me?
What if my position does not have Colleague assigned to it?
My position changes and now I need Colleague, what do I do?
Do I have access to HEAT?

 

 

What Is Colleague?

Colleague is an Enterprise Resource Planning System, created by Datatel, in which business functions are fully integrated thereby improving departmental workflows, business processes, productivity, and efficiency across our institution. 

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Is Colleague different than Datatel?

Yes, Datatel is the name of the company that created the Colleague system we use on campus.  Colleague is the appropriate term to use when referencing our enterprise resource planning system.

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What is the Colleague Quality Assurance Program (CQAP)?

The Colleague Quality Assurance Program (CQAP) is a program designed to provide access to the colleague system for employees who utilize colleague to complete their work responsibilities.  Employees are assigned access based on their security class.  Employees are required to complete colleague training based on the security assigned to them. 

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Do I have to attend the Colleague training?

Yes, Colleauge Training is required for all new employees to the college.  If an employee moves to a new position and is required to use new colleague functions, training is required on the new colleague functions.  The CQAP program was designed to decrease the number of errors and misuse of the colleague system.  Training helps increase the accuracy and security of the information in our colleague system.

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How do I know my Security Class?

Each new employee whose position requires the use of colleague will receive an email indicating colleague is assigned to their position title as a result of the hiring process.  The email is sent to the new employee’s personal email address provided to Human Resources.  The employee’s supervisor will also receive a copy of this email.  The email will identify the security class assigned to the new employee.

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How was my Security Class assigned to me?

Security classes are based on position title.  The positions on campus utilizing Colleague were divided into sixteen (16) groupings based on colleague functionality required to complete job tasks.  Each of the 16 groupings were assigned a security class based on the functions in colleague required for the successful completion of the positions job responsibilities.  Security classes are determined by the position title one holds. 

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What if my position does not have Colleague assigned to it?

If an employee’s position does not have Colleague assigned to it and Colleague is not needed for the position, the employee will not receive access to Colleague.

If an employee’s position does not have Colleague assigned to it and Colleague is required for the position, the employee must notify their supervisor.  The supervisor will complete a HEAT request indicating the Colleague access the employee needs.

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My position changed and now I need Colleague. What do I do?

The employee’s supervisor needs to complete a HEAT request indicating the Colleague access the employee needs.

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Do I have access to HEAT?

Only supervisor’s have access to HEAT.  Supervisor’s who access to HEAT need to contact Information Technology to request access to the HEAT system.

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