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Payment Deferral FAQ

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The Payment Deferral Option for Spring 2018 is available starting October 23, 2017.

Students with unpaid tuition balances can sign up for and pay the $115.00 setup charge for the Payment Deferral Option until the fee payment deadline. This will defer the tuition due date until March 9, 2018.

1. What fees are covered under the Payment Deferral Option?

The Payment Deferral Option may be used to pay tuition, lab fees and application, records and ID fee, online course fees, and technology and facilities fee only. Parking fees are not covered and must be paid separately.

2. Is the Payment Deferral Option available for non-credit courses?

Payment Deferral Option is not available for non-credit courses.

3. Is there a set-up charge for the Payment Deferral Option?

Yes, there is a nonrefundable set-up charge of $115 per term that is not applied to tuition costs. This amount is non-refundable after the fee payment deadline.

4. How do I know my classes are protected from the drop for non-payment process?

Acceptance of the Statement of Financial Responsibility, adding the set up charge of $115, and the payment of the $115 set-up charge by the fee payment deadline is all that is required to protect your registration.

5. Can I cancel the Payment Deferral Option?

  • If the set-up charge is not paid by the fee payment deadline, registered classes are subject to be dropped. If you decide not to attend after the $115 has been paid, you are responsible for dropping your classes.
  • If you do not drop your classes before the end of the 100% refund period, you may still have a balance due after you drop your classes. Any refund of paid tuition and fees will be processed under standard refund guidelines. The $115 set-up charge is non-refundable after the fee payment deadline.
  • If you have decided you no longer want to participate in the Payment Deferral Option after the $115 has been paid but before the fee payment deadline, contact Cashiers and Student Account either by phone (614) 287-5658 or by email stuacct@cscc.edu.

6. Can I pay my tuition balance in full at any time? Is there a penalty?

Yes, the tuition and fees balance can be paid in one payment or in increments, there is not a fixed payment schedule or required minimum payment. There is no penalty if the balance is paid early. The balance of all your charges must be paid by the established due date stated in the Statement of Financial Responsibility.

7. How do I sign up for the Payment Deferral Option?

Log-in to CougarWeb thru the Columbus State home page. The Payment Deferral Option is located under the Financial Information section. You only need to sign up one time per semester to participate. 

8. What is the deadline to participate in the Payment Deferral Option?

The last day to submit the Statement of Financial Responsibility and pay the set-up charge is the established fee payment Deadline for each semester. See Fee Payment Deadline.

9. What information do I need to sign up for the Payment Deferral Option?

You will need to have your CougarWeb username and password. You must also pay a non-refundable $115 set-up charge and accept the Statement of Financial Responsibility prior to the fee payment deadline. The instructions for the Payment Deferral Option are located here.

10. Do I have to pay anything when I accept the Statement of Financial Responsibility?

You must pay the $115 set-up charge by the Semester’s Fee Payment Deadline date. In order to pay this set-up charge, please visit the "Manage my Account" link in CougarWeb.

11. Will I receive a Payment Deferral Option bill?

You will NOT receive bills in any form, e-mail or paper bill in the mail.  You may receive a series of reminder emails regarding your tuition and fees balance due so check your Columbus State student e-mail regularly.

Your account balance will be available on CougarWeb at all times under "Manage My Account". You will be responsible for making your payment(s) by the timeline stated in the Statement of Financial Responsibility. Payments made online will prompt an e-mail receipt.

 12. What type of payments do you accept and where can I make the payment?

The Payment Deferral Option set-up charge must be added (add only one time per semester) through CougarWeb, however, payments can be made as following:

  • Payment on CougarWeb
    Log in to CougarWeb from the CSCC home page, click on "Manage My Account” to view the Payment Deferral Option set-up charge. You will be directed to the "Make A Payment" tab on "Manage My Account".
  • Payment by Phone
    By calling Columbus State's Telephone Information Center at 614- 287-5353, you can use your MasterCard, VISA, or Discover card to make your payment.
  • Payment in Person
    To make a payment in person, visit the Cashiers and Student Accounting Office located on the upper level of Rhodes Hall, Columbus Campus, during normal posted business hours, viewable here. They accept cash, check and credit cards (MasterCard, VISA, or Discover).
  • Payment by Drop Box
    You may also use the convenient drop box, located in Moeller Hall on the Delaware Campus (checks or money orders only – NO CASH in drop boxes!). When using the drop box, make sure all your information (name, Cougar ID number, address, and telephone number) is included on your check or money order, and that the check or money order is in a secure, sealed envelope. Please be mindful of our normal posted business hours, viewable here.

13. What if I am not able to meet the payment obligation?

  • If you do not make your $115 payment by the Fee Payment Deadline, your classes are subject to drop for non-payment and related charges will be reversed.
  • If your tuition and fees are not paid in full by the timeline stated in the Statement of Financial Responsibility, you will be restricted from receiving your official transcripts, you may not be able to register for future terms until the balance is paid in full, and your account balance may be certified to the State of Ohio, Office of the Attorney General for collections.

14. Can I change my schedule after enrolling in the Payment Deferral Option?

 Yes, the Payment Deferral Option does not prohibit registration changes. For registration changes that include dropping classes after the fee payment deadline, standard refund guidelines apply and charges for the classes dropped may not be refunded or reversed in full.

15.  If I have accepted the Statement of Financial Responsibility, and later sign up for a flex course, what happens?

Regardless of course start and end dates, all tuition and fees must be paid by the timeline stated in the Statement of Financial Responsibility.

16. Is the Payment Deferral Option available for flex or partial term classes?

If registration for the classes occurs prior to the fee payment deadline, the Payment Deferral Option will protect flex and partial term classes from being dropped for non-payment.

If registration occurs after the fee payment deadline, the Payment Deferral Option is not an eligible payment option.

17. If I drop a class, will I receive a tuition refund?

It depends on the amount of payments made as of the day the classes were dropped. If the tuition and fees are paid in full, refunds will be processed under standard refund guidelines. The Payment Deferral set-up charge will not be refunded if classes are dropped after the fee payment deadline. There could be a balance remaining if the classes are dropped after the 100% refund period.

18. Where can I get more information on the Payment Deferral Option?

Information can be obtained on Tuition Payment Options, by calling 614-287-5658, 614-287-5353, or e-mailing stuacct@cscc.edu.