Professional Development and Retention provides a variety of professional development
opportunities and resources to meet the needs of Columbus State employees. In addition
to classroom training sessions, we offer webinars and online training courses for
your convenience. For current course offerings, visit cscc.edu/signup
Ed2go offers a wide range of highly interactive non-credit courses that you take entirely
online. Course are offered in the areas of Accounting and Finance, Business, College
Readiness, Computer Applications, Design and Composition, Healthcare and Medical,
Language and Arts, Law and Legal, Personal Development, Teaching and Education, Technology,
and Writing and Publishing. To take courses:
- Go to Ed2Go site and find class you want to take (DO NOT ENROLL!! See the next step.
If you pay for a class you must request a reimbursement which may not be approved.)
- Complete the fee waiver form and submit to manager for approval.
- Manager enters GL Account to cover payment of fees, signs form, sends to Non-Credit
Registration Office (WD-1090).
After the form is received in the Non-Credit Registration Office, the Non-Credit Office
- Enroll the student in the Ed2Go class AND also a Colleague section.
- Call/email the employee and inform them of the enrollment and answer any questions
they may have.
- Send the form to Accounting for processing/transfer of funds to pay the Colleague
Focus Early Alert System
For faculty and staff using or who want to use the FOCUS academic early alert system
to monitor student progress and enhance communication.
Columbus State Employee Tuition Fee Waivers
For registering for Columbus State classes and applying the employee and dependent
Current Catalog of Programs
Win With Your Strengths
Everyone has strengths. Recognizing and tapping into them to reach larger goals can
lead to increased job satisfaction, performance, productivity and success. For more
information contact Barbara Allen at ext 5297.
Put Your Strengths to Work
Now that you know your top five Strengths, what's next? "Win with Your Strengths"
taught us that we will grow most in our areas of greatest strength. In this half-day
class, you will gain a deeper understanding of the strengths based philosophy as you
continue along your journey of self-awareness and personal growth. In addition, you
will learn six proven strategies that help leverage your own unique strengths as well
as the strengths of others on your team. For more information contact Barbara Allen
at ext. 5297.
Managing with Strengths
Prerequisite: Have completed Win with Your Strengths and is currently a supervisor/manager/ administrator at CSCC
This workshop will explore ways managers can use their strengths and the strengths
of their employees to impact employee loyalty and productivity. The session will study
managers who effectively use strengths to hire, focus, motivate, and develop employees
and ultimately impact employee engagement and performance. Participants will begin
to develop strategies for managing employees using a strengths-based approach.
Career Decision-Making Using the MBTI
The Myers Briggs Type Indicator can increase awareness of your personality style to
better manage career decisions throughout the course of your career. When selecting,
transitioning, or growing your career, understanding personality type can help explain
why some careers feel like a good fit and others are a challenge. Your MBTI results
can help you understand past careers and select a future career that best suits your
personality. Participants will complete the assessment prior to the class and receive
their results during the session. If you have previously taken the assessment, please
provide your results prior to the class so materials can be prepared.
Introduction to Hostmanship: Customer Service and Leadership Reframed: The Art of
"Hostmanship in the art of making people feel welcome. Meetings where genuine hospitality
is present and has its origin in that person, that organization or that place that
has invited you. Good Hostmanship means understanding the art of serving and realizing
how much it enriches our lives."
Jan Gunnarsson, a hospitality industry veteran from Sweden in his book Hostmanship co-authored with Olle Blohm, challenges individuals to reframe their views of customer
service and leadership. At its core, Hostmanship invites us to rethink the customer
service experience seeing ourselves as connected to the customer as host. This shift
transforms the interaction creating a "welcoming attitude" where we are able to share
ourselves and our knowledge with our guests in every interaction.
In this introduction to Hostmanship, we will discuss its foundation and principles
as well as its application for personal and professional growth.
Hostmanship 2: Taking Hostmanship to the next level
Hostmanship authors Jan Gunnarsson and Olle Blohm, invite us to re-think our definition
of customer service to see every encounter not merely a transactional experience but one to
genuinely connect. Hostmanship encourages us to ask what happens when we become hosts
and see every interaction as an opportunity to treat ourselves, colleagues and others
as guests. We become engaged, present and active building connection, satisfaction
and engagement.In Hostmanship 2, we build upon this understanding developing practical
applications and connections to weave Hostmanship in our daily practice with our customers.
From Boss to Host
As a companion book to Jan Gunnarson and Olle Blohm's Hostmanship, Boss to Host defines leadership simply as "guiding others to a better place". Through a Hostmanship
perspective, leaders are invited to consider "the art of welcoming leadership" focusing
on how welcoming leadership can play a decisive role in successful organizations.